Ecommerce businesses seeking order decisioning with defined chargeback liability protection and commerce integrations.
How the product works
Signifyd evaluates ecommerce orders and offers protection backed by a financial guarantee. Guaranteed Fraud Protection and Complete Chargeback Protection have different described scopes. The pricing page explains that the purchased agreement can range from fraud-only coverage to a broader chargeback liability shift.
From evidence to a decision
For a merchant, the guarantee is a distinct part of the buying decision. Identify which order approval is eligible, what information must be supplied, and when fulfillment can proceed. Keep the approval record and later dispute evidence connected so the contractual process can be followed.
What to confirm before buying
The percentage charged varies with the purchased products and business profile. Do not assume that every chargeback reason, fee or operational loss is covered by every package. Review exclusions, evidence duties and reimbursement timing in the proposed contract.
A useful first pilot
Replay an agreed order sample, then inspect approval decisions, fulfillment timing and a simulated claims workflow. Compare legitimate-order acceptance alongside the eligible loss coverage. Ask how partial refunds, shipping changes and post-approval edits affect protection.
Strengths to evaluate
- Explicit financial protection model
- Commerce-platform and API integrations
- Separate fraud and broader chargeback offerings
Access and pricing context
Custom percentage of approved order value. Request a personalized demonstration. Confirm the current terms, selected modules and volume on the official source. Compare approved order; package conditions apply with the unit used by the alternative you are considering.
Sources and further reading
Official product and technical sources reviewed October 21, 2026.
FAQ
Is there one public percentage price?
No single percentage is published for every merchant. Signifyd describes a custom rate on approved orders based on the package and business profile.
Does every package cover every chargeback?
No. Confirm the purchased scope; fraud-only protection and broader chargeback coverage are different arrangements.